Q: Can i pay by paypal for my reseller account ?
A: We only accept Western Union payments and local bank payment ( bank payments in some countries ) from resellers. Credit card payments are not accepted from resellers.
Q: How much time it will take if i transfer money by Western Union for credit to be credited in my reseller account ?
A: It may take 1 to 2 hours to receive money. And we credit Reseller's account immediatly.
Q: I am transfering money by Western Union. Western Union Ask for my passport copy. Is it safe to transfer by western union from Saudi arabia or Oman ?
A: Western Union ask for identity like Passport copy to prevent the Money laundring and fraud Transactions.
There is no other reason to ask for identity. Western Union100% safe.
Q: Can i make my own resellers ? Can i get reseller level 2 or level 3 account ?
A: Yes. If you purchase from us directly, then you can request us to make your reseller account level 2 or level 3.
Q: What is my profit if i signup for a reseller account ?
A: You can see profit details on Resellers package compression page ( Click here ) . You will buy euros from us on Fixed rates or on Euro rates ( depends on purchase volume you make each time ) . And then sale 10 euros, 20, 50 euros with your profit in your local currency. For example if you buy 10 euros from us at 50 Dirhams, you will sale it on fixed price 60 Dirhams. or 65 Dirhams. So the other 10 or 15 dirhams are your profit in each 10 euros.
Q: Can i change tariff / calling rates in my reseller account ?
A: Yes Please see resellers packages on Reseller ( resellers.php ) page. But Do NOT change tariff your self. This is case sensitive. If you do it your self and if any error accure during tariff changing or making rates higher or importing a new tariff, you will losse all of your money day by day. And we will not be able to help you.
Here in Ringomax we offer a fully managed Reseller account. That means We also can change or make your tariff higher by 5% , 10% or 15% as you wish. You dont need to do anything in your reseller account. You just do your business . other all settings, configurations we will do for you.
Other companis just sale credit to you and teach you very basic informations on "tariff" and how to use reseller account and they dont care of your money if you losse that due to mistake in settings.
Tariff changing is case sensitive and is a very long chapter. it is not as simple as people understand it !! There are more then 43,000 destination in tariffs and a very small mistake may cause a very big losse of your money !
Q: Is this 50 euros extra free bonus credit is limited time special offer ?
A: This option is already finished. instead if you want to get extra profit, request us our technical support team on " Contact Us " page to change your tariff . So you can get extra profit.
Q: What options i will get in my reseller account ?
A: You will get a full option reseller account where you can make ringomax accounts. You can modify your customer's accounts like Enable account, Disable account, Credit or Debit account. codec selection etc. Please see Resellers ( Click here ) page for packages. in some packages this option is not available.
Q: Do you offer private / White labled reseller programe ? my Own lable reseller programe ?
A: Yes. We do offer this system. You can have your own company Website, your own company name dialer. your own logo on website etc. Please see more details on Resellers packages ( resellers-packages.php ) page.
Q: What is your billing increament ? is it 1/1 or 30/30 or 60/60 seconds ?
A: It's 1/1 seconds billing.
Q: I paid money by my credit card / Paypal account. But still money not came to my Ringomax account ?
A: Our online payment system is fully automatic. It recharge Ringomax account within 1 second Immediatly after payment .
Sometimes paypal hold customer's payment for Review. They review the payment. If it's cleared then paypal process the payment and send that to Ringomax.
Payment review takes 3 to 5 hours. If you think your account still not credited after 5 hours then, Please contact our technical support on Contact Us page. We will recharge your accoutn manualy.
Q: I paid money for my reseller account by Western Union. But still the money is not credited into my reseller account.
A: Usualy payment takes 4 to 6 hours to be credited into your reseller account. Make sure you sent all details about your payment on Contact Us page ?
Q: What is the minimum amount to recharge my Ringomax account ?
A: You can recharge minimum 10.00 Euro for by Credit card.
If you dont have credit card then you can recharge minimum 10.00 Euros by our local resellers in your country. To contact our local agent in your country , please fill form on Contact Us page. and write in Comments that you need local payment option.
Q: I am From India, nepal, yamen, israil , Europe . Can i recharge by Credit card ?
A: We dont accept credit card payments from your country. You only can recharge by sending money to our resellers where the minimum amount for normal client account will be 50 euros. and for reseller account minimum amount will be 100 euros . Please visit Contact Us page and write in comments that you want to know about alternative payment options.
Q: Can i pay by my Debit Card ?
A: Usualy online payment companies don't accept Debit Cards. I am sure you can not pay by Debit Card. You need to have a Credit card to recharge online.